Description
Heads in Beds by Jacob Tomsky is a rollicking, eye-opening memoir in the Kitchen Confidential tradition, exposing the hotel industry’s compelling realities. Tomsky never intended entering the hotel industry, starting as a valet parker at a luxury hotel before rising through hospitality ranks over a decade.
From housekeeping supervision to front desk at luxury hotels, he’s experienced everything in the hotel industry. This book pulls back the curtain on this multi-billion-dollar hotel industry we think we understand.
This funny, authentic chronicle reveals hotel life’s highs and lows through a keenly observant insider’s perspective. This also exposes bellhops’ unwritten codes, valet parking antics, housekeeping secrets, and shameless guest activities at luxury hotels.
Tomsky candidly discusses toiling in demanding service at the luxury level within the hotel industry, where employees face poor pay and frequent abuse. Heads in Beds also reveals hotel industry secrets, offering easy ways to secure late checkouts, upgrades, and free amenities.
With Heads in Beds and a twenty-dollar bill, you’ll get best service from businesses putting heads in beds. This essential guide transforms understanding hotel industry operations while providing practical advice for travelers and hospitality professionals navigating luxury hotels successfully.











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