Hospitality From Within

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$19.99

Hospitality from Within dives into the foundation of what it takes to deliver thoughtful and genuine service. Created by hospitality expert Sarah Dandashy, this book explores the nuances of service, what it means to form real connections with guests and colleagues, and provides the emotional framework to effectively build these relationships.

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WHAT READERS WILL LEARN:

This book will educate and encourage readers to have a more in-depth approach to the way we serve and work with others. What you’ll learn:

The history of hospitality and why it is so innate to human nature
The seven pillars of hospitality
Applicable lessons and tips on working with guests
Lessons and quotes from some of the industry’s top professionals
Stories from concierges around the world
And so much more

Hospitality from Within is an essential source for anyone working in a customer-facing role. Be inspired and learn from some of the industry’s top executives, professionals, and concierges from around the world.

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