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Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality

$13.20

In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.

Jacob Tomsky has worked in hotels for more than a decade, doing everything from valet parking to manning the front desk. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room service, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your mini-bar, laughed at your jokes, and taken your money. And in Heads in Beds, he pulls back the curtain on the hospitality business, revealing the crazy yet compelling reality of an industry we think we know. It is an incredibly funny, authentic, and irreverent chronicle of the highs and lows of hotel life, and boy, is there a market for it: in 2010, the American lodging industry generated $127.7 billion in revenue. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, and the housekeeping department’s dirty little secrets.

Description

Heads in Beds by Jacob Tomsky is a rollicking, eye-opening memoir in the Kitchen Confidential tradition, exposing the hotel industry’s compelling realities. Tomsky never intended entering the hotel industry, starting as a valet parker at a luxury hotel before rising through hospitality ranks over a decade.

From housekeeping supervision to front desk at luxury hotels, he’s experienced everything in the hotel industry. This book pulls back the curtain on this multi-billion-dollar hotel industry we think we understand.

This funny, authentic chronicle reveals hotel life’s highs and lows through a keenly observant insider’s perspective. This also exposes bellhops’ unwritten codes, valet parking antics, housekeeping secrets, and shameless guest activities at luxury hotels.

Tomsky candidly discusses toiling in demanding service at the luxury level within the hotel industry, where employees face poor pay and frequent abuse. Heads in Beds also reveals hotel industry secrets, offering easy ways to secure late checkouts, upgrades, and free amenities.

With Heads in Beds and a twenty-dollar bill, you’ll get best service from businesses putting heads in beds. This essential guide transforms understanding hotel industry operations while providing practical advice for travelers and hospitality professionals navigating luxury hotels successfully.

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