This is a book on how to own run and manage any hospitality business. It is a fast track ‘do it yourself’ book on the subject matter. An eye opener for all proprietors, aspiring proprietors, students and teachers alike.
Each chapter is tailored specifically on one aspect of the business. All the details are fully explained in each topic showing practical approach to getting thing done in the hotel industry, in a manner that leads to customers satisfaction as well as increase in profitability.